DTE Energy 2019 Polar Vortex Update

DETROIT, Jan. 31, 2019 – While Michigan and much of the Midwest continues to experience extreme cold weather, DTE Energy wants to assure customers that we continue to deliver safe and reliable energy.

  • Our natural gas and electric systems are operating as planned, and we are continuing to serve our customers across the state with safe and reliable gas and electricity during these extreme temperatures.  While we are no longer asking our customers to reduce use of electricity to support the regional electric grid, we know severe weather can cause stress on our customers and their budgets, so we have been providing tips on how to manage energy use and stay safe during this record-setting cold. 
  • The safety of our customers is DTE’s top priority.  Not only does DTE not perform any manual or remote disconnections when temperatures are forecast at 15°F or below and/or wind chills below zero for two consecutive days or more, but we also offer a number of payment assistance programs that provide relief to many of our at-risk customers.
  • We’re working with our community partners and emergency operations centers to offer assistance to those in need, and we encourage everyone to look out for others who may be at risk in the community.
  • We continue to support other energy companies across the Midwest who need additional electricity and natural gas under these circumstances.
  • We at DTE Energy have turned down our thermostats in response to the Governor’s emergency declaration.


About DTE Energy

DTE Energy (NYSE: DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric company serving 2.2 million customers in Southeastern Michigan and a natural gas company serving 1.3 million customers in Michigan. The DTE portfolio includes energy businesses focused on natural gas pipelines, gathering and storage, power and industrial projects, renewable natural gas, and energy marketing and trading. As an environmental leader, DTE will reduce carbon dioxide and methane emissions by more than 80 percent by 2050 to produce cleaner energy while keeping it safe, reliable and affordable. DTE is committed to being a force for good in the communities where it serves through volunteerism, education and employment initiatives, philanthropy and economic progress. Information about DTE is available at,, and         


For further information: Peter Ternes, DTE Energy, 313.235.5555