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DTE Energy offers another bill paying option for customers at Rite Aid

DTE unveils sixth kiosk in Detroit

DETROIT — DTE Energy customers will have another more convenient way to pay their utility bills thanks to a new self-service payment center at a Rite Aid store in Detroit.

The latest kiosk is inside the Rite Aid at 4621 Woodward in Detroit’s Midtown area.

This will be the third kiosk of its kind in Rite Aid. Others are on Greenfield Road in Detroit and on Telegraph Road in Pontiac.

With the two Rite Aid kiosks, there are now six machines in the city of Detroit—three in DTE customer offices and one in DTE’s downtown Detroit headquarters lobby. By late 2015, DTE plans to install kiosks in 18 additional Rite Aid stores.             

Payment kiosk benefits include:

  • No fees — Unlike payment agents, kiosk users are not assessed a processing fee.
  • Quick payment acknowledgment — Payments are applied to customers’ accounts the same day, preventing late fees.
  • Easy account look-up — No bill or account number is needed to use a kiosk.
  • Payment methods — Cash, checks, plus certain credit and debit cards are accepted. Customers don’t need banking accounts to use a kiosk.
  • Bilingual — On-screen displays are available in English and Spanish.

Eventually, DTE hopes to offer additional services at its kiosks. These enhancements would allow customers to manage their accounts without picking up a phone.

DTE selected a Michigan-based company, DIVDAT, to help develop the kiosk technology.  

For further information, members of the media may contact:

Scott Simons or Alejandro Bodipo-Memba, DTE Energy, (313) 235-5555