Newsroom

email Email Page   print Print   rss RSS   

DTE Energy offers tips for customers before a winter storm strikes

DTE Energy is preparing for another winter storm that may impact customers in its Southeast Michigan service area. The company works year-round to strengthen the electrical system to ensure reliable service, but severe weather can still cause power outages. DTE is mobilizing resources to respond quickly if outages do occur.

Below are some tips to help customers prepare and stay safe during a storm. \

Assemble an emergency kit. It should include a battery-powered radio, a flashlight and candles, extra batteries, a first-aid kit, a fire extinguisher, bottled water and non-perishable food.

Customers who depend on electrically powered medical equipment should ask their physician about an emergency battery back-up system. If a customer is elderly or has a medical condition that would be adversely impacted by a power outage, he or she should develop an emergency plan that allows for alternative accommodations with family or friends.

Keep a corded or cell phone on hand because a cordless telephone needs electricity to operate.  Also, customers should learn how to manually open automated garage doors.

Customers who depend on a well for drinking water need to plan ahead for how they will obtain water.  They should store containers of water for cooking and washing.

Keep an emergency supply of fuel or wood handy. For safety, always store fuel in a dry place away from the house.

Select a small, well-insulated room with a fireplace, wood stove or fuel-burning heater to use as emergency living quarters.

Gather enough blankets in case of an extended outage and secure a supply of cardboard. In an emergency, blankets and cardboard can be hung over windows and doorways to minimize heat loss.

Here are a few safety tips:

Customers, their children and pets should stay at least 20 feet away from downed power lines and anything the power lines are in contact with, such as metal fences and vehicles. Call DTE Energy immediately at (800) 477-4747 to report downed power lines and/or a power outage.

Never drive across a downed power line. If a power line falls on your vehicle, remain inside until help arrives.

About DTE Energy

DTE Energy (NYSE:DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric utility serving 2.1 million customers in Southeastern Michigan and a natural gas utility serving 1.2 million customers in Michigan.  The DTE Energy portfolio also includes non-utility energy businesses focused on power and industrial projects and energy trading.  Information about DTE Energy is available at dteenergy.com, twitter.com/dte_energy and facebook.com/dteenergy.

For further information, members of the media may contact:

DTE Media Relations, (313) 235-5555