DTE Energy recognized as leader among top utilities in 2016 national residential customer engagement study
DETROIT – DTE Energy is a leader in residential customer engagement among the largest electric and natural gas utilities, as reported in a national study.
DTE was one of 46 utility companies across the United States to receive the designation of Customer Champion for its relationship with customers, including brand trust, product experience and operational satisfaction.
“At DTE Energy, we are committed to providing a positive customer experience each and every time we interact with our customers,” said Mark Stiers, president and chief operating officer of DTE Gas, DTE Energy. “We have been laser-focused on increasing customer satisfaction across our organization, and we’re proud that our efforts are paying off.”
The award is part of Market Strategies International’s Utility Trusted Brand & Customer Engagement™: Residential, a Cogent Reports™ study by Market Strategies International.
About DTE Energy
DTE Energy (NYSE: DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric utility serving 2.2 million customers in Southeastern Michigan and a natural gas utility serving 1.2 million customers in Michigan. The DTE Energy portfolio includes non-utility energy businesses focused on power and industrial projects, natural gas pipelines, gathering and storage, and energy marketing and trading. As one of Michigan's leading corporate citizens, DTE Energy is a force for growth and prosperity in the 450 Michigan communities it serves in a variety of ways, including philanthropy, volunteerism and economic progress. Information about DTE Energy is available at dteenergy.com, twitter.com/dte_energy and facebook.com.
For further information, members of the media may contact:
Jill Wilmot, DTE Energy, 313.235.5555